Datapod is committed to customer support and delivers results for organisations, helping them achieve financial goals, improve operational efficiencies and increase customer loyalty.
Organisations choose Datapod support for one simple reason – proven results.
Datapod offers a broad suite of services to support a wide range of client needs, including:
- Product replacement programs
- Manufacture warranty administration
- Buyer protection programs
- Retail support services
- Customer Care programs
Datapod’s support programs are focused on producing results, ensuring customer retention and generating growth for our clients.
We also provide support for manufacturers, outsourcing management and administrators of their warranty programs and providing extended service plans at the end of the manufacturer’s warranty coverage.
Our focused approach to revitalise existing service plan programs and developing new service capabilities gives our clients a competitive advantage and keeps their customers coming back.
Datapod complies with the requirements of ISO Standards 4801, 14001 and 9001 relating to the sales, manufacture, assembly and installation of modular containerized data centers and associated program/project management and maintenance services.